Question 1

What makes Bintracer different from other sandboxes?

Accepted Answer

: Bintracer focuses on macOS to provide a highly tunable environment for deep analysis. While other sandboxes provide only basic options for macOS, Bintracer allows you to enable or disable System Integrity Protection (SIP), apply ad-hoc code signatures before execution, execute payloads in various ways to emulate user behavior, and monitor dynamic library loading with function hooking or externally via libdyld callbacks.
: Bintracer supports Mach-O binaries, dylibs, app bundles, DMGs, PKGs, AppleScript, JXA, Python, Perl, and shell scripts.
: We do not sell or share private samples with AV vendors, threat-intel partners, or any other third party. Paid plans can delete individual scans from the dashboard at any time, and deleting your account removes all of your samples and results on any plan. Deletion removes the sample and its derived artifacts from our systems within 24 hours; the only exception is a file another customer has independently uploaded, which remains for that customer.
: Bintracer's Analyst plan is $99/month, or $79/month billed annually — currently $59/month under launch pricing through August 2027. The Team plan is $499/month for 5 seats with an annual commitment, currently $299/month under launch pricing. The Enterprise plan offers custom pricing with volume discounts, dedicated support with SLA, and SCIM provisioning.
: Bintracer's Team plan adds a shared five-seat workspace where scans, rules, and results are visible across the team. The Enterprise plan adds granular role-based access control (RBAC), SSO/SAML (Okta, Azure AD, Google, Auth0, and more), and SCIM provisioning for automated user lifecycle management. All enterprise plans include dedicated support with SLA and hands-on onboarding.

Question 2

What file types does Bintracer support?

Accepted Answer

Bintracer supports Mach-O binaries, dylibs, app bundles, DMGs, PKGs, AppleScript, JXA, Python, Perl, and shell scripts.

Question 3

Are samples shared with users or third-parties?

Accepted Answer

We do not sell or share private samples with AV vendors, threat-intel partners, or any other third party. Paid plans can delete individual scans from the dashboard at any time, and deleting your account removes all of your samples and results on any plan. Deletion removes the sample and its derived artifacts from our systems within 24 hours; the only exception is a file another customer has independently uploaded, which remains for that customer.

Question 4

What is Bintracer's pricing model?

Accepted Answer

Bintracer's Analyst plan is $99/month, or $79/month billed annually — currently $59/month under launch pricing through August 2027. The Team plan is $499/month for 5 seats with an annual commitment, currently $299/month under launch pricing. The Enterprise plan offers custom pricing with volume discounts, dedicated support with SLA, and SCIM provisioning.

Question 5

What team and enterprise features does Bintracer offer?

Accepted Answer

Bintracer's Team plan adds a shared five-seat workspace where scans, rules, and results are visible across the team. The Enterprise plan adds granular role-based access control (RBAC), SSO/SAML (Okta, Azure AD, Google, Auth0, and more), and SCIM provisioning for automated user lifecycle management. All enterprise plans include dedicated support with SLA and hands-on onboarding.

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